At Bio-Tek Services we pride ourselves on customer service. A significant part of our customer centred philosophy is the belief that our customers should have access to qualified personnel to assist them with their technical enquiries related to all equipment and experiments they have purchased from us.

For Technical Support simply email us at or if the matter is more urgent, contact us on 0405 206 888.

For all technical assistance, please provide the following information:

  • Equipment Item Name and Cat. # OR Experiment Title and Cat. #
  • Date of Purchase